Whether this is for you, someone you know, or a neighbour battling in the cold; here are key resources to help you respond.
We offer five resources on this page:
- Emergency Numbers to help you respond.
- Continuing Care access hotline; in search of supportive housing.
- WER Guide January 13, 2020 – a detailed list of crisis centres, service providers and contact information.
- Access points for Housing First.
- Contact information for Five Housing Providers
ONE: Emergency Numbers to help you respond.
TWO: Continuing Care Access Hotline; to qualify and be matched with appropriate supportive housing
There are numerous facilities of all kinds around Edmonton that provide a range of supports and supportive living arrangements to meet a wide range of needs.
The first step in accessing these helps is to call the Continuing Care Access Hotline: 780.496.1300
Alberta Health Services oversees both assessment and placement. People are assessed and are connected with facilities that have the proper resources to address their needs
THREE: The Winter Emergency Response Guide for 2016/2017 – detailed information on different frontline service providers:
Winter Emergency response Guide 2018/1019
The WER guide explains what services are provided, hours of operation, contact information, etc. These places provide everything from simple shelter from the cold or a safe place to sleep, to helps with identification, doing taxes and finding housing.
FOUR: If you are looking to access Housing First resources, here is what to expect, and some of the main access points:
All it takes is one application at a screening site of your choice. Here’s what to expect when you contact Coordinated Access:
Step 1: Screening
The team asks basic eligibility questions, such as how long you have been experiencing homelessness. The screening for Housing First may be completed at this time, or a separate appointment will be made. If you have not been experiencing homelessness for an extended period of time, you will receive information about alternative resources.
The Coordinated Access team uses a simple screening tool to quickly identify your needs and then connect you to housing and services.
Step 2: Connection to Housing First
Once you are connected to a Housing First program, you will receive:
- Intake with the Housing First team.
- Opportunity to view potential suites that meet your needs with the help of your worker.
- Once you have found your home, you will be able to sign a lease.
- Move in assistance and household set up.
- Regular home visits as well as assistance in connecting to community-based services.
Where do I go? If you are experiencing homelessness and would like to speak with a worker about how to access housing help, please call or visit one of the agencies listed here.
Coordinated Access Screening Sites for Housing First
Bent Arrow: 11648 – 85 St; 2nd Tuesday of each month
Bissell Centre: 10527 – 96 St, Mon-Fri 7 am – 3 pm
Stanley A Milner Library: Tue 1 – 3 pm
The Neighbour Centre: 7221 – 104 St, Mon 2 – 4 pm
Boyle Street Community Services: 10116 – 105 Ave; Drop in Monday 1 – 3 pm
E4C: 9321 Jasper Ave; Drop in or call 780-424-7543
George Spady: #100, 10507 – 81 Ave; Mon-Fri 9 am – 2 pm, 587-523-1530 ext 11
Homeward Trust: 780-702-5267; supportservices@homewardtrust.ca
Hope Mission: 780-422-2018 ext 237
Jasper Place Wellness Centre: 15210 Stony Plain Rd; Mon-Thu 9 – 11 am
YMCA Homeward Bound Program: 10211 – 105 St; Drop in Tuesday 1 – 4 pm
FIVE: Contact information for Five Housing Providers
Interfaith Housing Initiative 