Whether this is you, someone you know, or a neighbour battling in the cold; here are a few key resources to help you get help.
If this is an emergency, call 911!
If you see someone in distress, and you are concerned their life may be threatened in any way, don’t mess around; call 911 Emergency to summon immediate help.
If this is not an emergency, and someone’s life is not visibly threatened, call 211!
This service is able to mobilize many different kinds of responses, including the 24/7 Crisis response teams, which can help someone in a non-emergency situation. The 211 service is also able to connect or refer you to places that will be able to provide help.
If you need more long-term help for yourself or a neighbour and don’t know where to go, here is a resource with good information on different frontline service providers.
The Winter Emergency Response Guide 2016/2017 winter-emergency-response-resource-guide-2016-17-final-d
It explains what services are provided, hours of operation, contact information, etc. These places provide everything from simple shelter from the cold or a safe place to sleep, to helps with identification, doing taxes and finding housing.